We’re not perfect, but when we get a pat on the back from one of our clients, we like to share it with our entire company – and the world! Here’s what some of our customers say about Jaguar Technologies’s performance.

On Service
"I wanted to let [Ernest's] supervisor know what a great asset he is to Bright House Networks. He was patient, explained the features of my service, and made a great impression for Bright House Networks." – Amy (Orlando, FL)

"[Glen] was very helpful with the installation. I have never had anyone at my home that was so helpful" - ER (Orlando, FL)

"I wanted to give a compliment to [Syed,] the installer that assisted me with
a customer issue today. We had several problems interfering with a smoothly completed installation. Your tech went out of his way to help me finish the job. He was incredibly patient while I did what I needed to do to satisfy the customer." - Tracy (Bright House CSR)

On Professionalism
“I just want to comment on the professional commitment and work ethic of
Derrick Austin (Tech #1104). Derrick went above and beyond to ensure that the job was done right and to a very high standard. Derrick hooked up cable and internet wiring to a house that had been previously butchered by a satellite TV technician. Derrick deserves recognition for his work preformed on my house.” - Stephen (ENGLAND-THIMS & MILLER, INC. - St. Augustine, FL)

"I called to say that [Luis] was really polite to me and made sure I was happy with the installation. I was having an issue with an outlet and he made it work. I know that it is his job, but he did it with a smile and I wanted to thank him very much" - A. Diaz (Winter Garden, FL)

"[Your Technician] did an excellent job. He was very pleasant and courteous. He went above and beyond" - May (Windermere, FL)

On Work Well Done
"I want to thank your [tech] Fred. My family's recent experience with Fred gives me hope that Bright House values true customer service. Fred exemplifies the spirit to serve that is too scarce in business these days! Fred worked our order for cable/internet promptly and professionally. He arrived on time, completed the order timely, and left us with working cable. A day or two after the installation, our cable "went out." We called and Fred and he stopped by the house after normal hours (surely during his own family time) to correct the problem and called the next day to follow up. Fred is competent, courteous and customer focused! Please recognize him for turning a regular customer into a LOYAL one." - Todd (Ocoee, FL)

"In the middle of the tornado (we call it “the weekend” at Bright House) we have Ghia, who remains calm and cheerful each time she answers the phone. Today she went above and beyond twice to save customers who were inconvenienced by confusion on our part, and that is an attitude that should be acknowledged and rewarded. Thank you Ghia, you saved my day!" – Donna (Bright House CSR)

“One of your subcontractors, Mr. Samuel Moore, was at my house today burying a COMCAST cable. I just wanted you to know that he did an excellent job. He was courteous and friendly as well as a highly efficient and thorough worker. The job was not a particularly easy one, but he stayed at it and ensured it was done right.  Please extend my thanks to Mr. Moore for a job well done.” - Pat (Jacksonville, FL)